Follow-up

Defintion:
A follow-up signifies an action or communication subsequent to an initial interaction, with an objective to reinforce, proceed with, or finalize a process.

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Sales Cycle

The process that companies go through when selling a product or service to a customer.
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Warm Call

A Warm Call is a call to a potential customer who already has initial information about the product and/or the service offered through previous contacts
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Sales Representative (Sales Rep)

A Sales Rep is someone whose job is to sell products/ services.
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